Glossary

A
Affinity Marketing
Partnerships based on shared audience

Creating partnerships with brands or entities that share a similar cultural audience to maximise reach.

Analytics
Data-driven insights

The practice of collecting, analySing, and interpreting data to understand and improve cultural marketing efforts.

Audience Analysis
Understanding target audiences

In-depth research to understand the cultural preferences, behaviors, and habits of a target demographic.

B
B2B (Business-to-Business)
Business selling to businesses

Marketing strategies tailored for businesses selling to other businesses, but still considering cultural nuances.

Behavioral Targeting
Ads based on user behavior

Displaying ads to users based on their online behavior, ensuring cultural relevance and resonance.

Branding
Creating a cultural identity

Tailoring a brand’s image and values to resonate with the cultural nuances of a target audience.

C
Content Creation
Crafting cultural content

Producing content like ads, videos, and blogs that reflects and respects cultural values and norms.

Conversion Rate
Percentage of audience taking desired action

The rate at which a marketing effort results in the desired action, such as a purchase or signup, within a cultural group.

Cross-Cultural
Interacting between cultures

Marketing strategies that consider differences and similarities between two or more cultures.

D
Demographics
Population statistics

Analyzing statistics related to specific cultural groups such as age, gender, income, and education.

Digital Platforms
Online mediums for marketing

Websites, apps, and social media channels used for distributing content.

Dynamic Content
Content that changes based on user

Online content that changes based on the user’s behavior, location, or other factors, often reflecting cultural nuances.

E
Earned Media
Unpaid publicity

Media coverage or attention that’s earned rather than bought, often a result of effective influencer marketing or cultural marketing campaigns.

Engagement
Interacting with the audience

Creating and fostering meaningful interactions with the target cultural audience across various platforms.

Ethnography
Study of cultures

A detailed study of individual cultures to glean deep insights for more authentic marketing.

Exclusive Content
Content for select audience

Creating content specifically designed for a particular cultural group, making it feel unique and special.

Experiential Marketing
Events and experiences

Creating memorable brand experiences rooted in cultural relevance, often through events or activations.

F
Feedback Loop
Continuous improvement cycle

A process where the outputs of a system are routinely fed back as inputs for adjustments in marketing strategies.

Focus Groups
Feedback from select audience

Gathering insights from a selected group of individuals from the target culture to refine marketing strategies.

Frequency Capping
Limiting ad views

Restricting the number of times a particular user sees an ad, ensuring influencer or cultural audiences aren’t oversaturated.

G
Geo-targeting
Location-based targeting

Delivering content or ads to users based on their geographical location, taking cultural factors into account.

Globalisation
Adapting to worldwide market

Expanding and adapting a brand’s message to resonate with audiences around the world, respecting local cultures.

Guerrilla Marketing
Unconventional marketing tactics

Innovative and unexpected marketing stunts or campaigns that seek to engage audiences in unique ways.

H
Heritage Marketing
Leverage cultural heritage

Marketing techniques that utilise cultural and historical heritage to connect deeply with an audience.

Holistic Marketing
Comprehensive marketing approach

Viewing all marketing parts as interconnected, ensuring every aspect respects and reflects cultural nuances.

Hyperlocal Marketing
Extremely localiSed targeting

Marketing strategies tailored to a very specific community or neighborhood, considering its unique cultural traits.

I
Impression
Content view

A measure of how often content is displayed, regardless of whether it was clicked

Influencer Outreach
Collaborating with influential figures

Engaging prominent individuals to enhance and authenticate a brand’s message.

Integrated Campaigns
Cohesive marketing efforts

Multiple marketing channels used in tandem, ensuring a consistent and culturally relevant message across all.

J
Joint Venture
Partnership between brands

Collaborative efforts between brands to tap into a shared cultural market or achieve mutual marketing goals.

Journey Mapping
Understanding the customer's path

Visual representation of a customer’s journey, considering cultural nuances influencing buying decisions.

Just-In-Time (JIT) Marketing
Real-time marketing

Strategies that react to real-time cultural events or trends, quickly adapting the marketing message.

K
Keywords
Relevant search terms

Identifying and using words or phrases that are culturally relevant for improving visibility in search engines.

Knowledge Base
Information resource

A comprehensive database of information and insights, including cultural nuances and preferences, for marketing purposes.

KPI (Key Performance Indicator)
Measure of success

Metrics that help evaluate the effectiveness of an influencer marketing campaign or cultural marketing campaign against its objectives.

L
Lead Generation
Attracting potential customers

Initiatives aimed at capturing interest in a product or service.

Lifestyle Segmentation
Marketing based on lifestyle

Grouping and targeting individuals based on their lifestyle choices, often deeply influenced by culture.

Localisation
Adapting to local markets

Customising marketing content to align with local languages, customs, and behaviors.

M
Media Buying
Purchasing advertisement slots

The acquisition of media space, considering where cultural audiences are most active or engaged.

Mobile Optimization
Making content mobile-friendly

Ensuring marketing content is easily viewable and interactive on mobile devices, considering cultural preferences.

Multiculturalism
Multiple cultures in a society

Acknowledging and respecting the presence of several cultural groups within a target market.

N
Native Advertising
Ads that blend in

Ad content that matches the platform it’s on but is labeled as “sponsored”, often tailored for cultural resonance.

Niche Marketing
Targeting specific cultural segments

Tailoring marketing strategies to cater to specific cultural communities or subgroups.

O
Omnichannel
Unified experience across channels

Providing a seamless and culturally consistent brand experience across various touchpoints.

Organic Reach
Unpaid content reach

The number of individuals who see content without paid promotions, often boosted by cultural relevance.

Outreach
Proactive engagement

Initiating conversations or interactions with a cultural audience or influencers within that culture.

P
Pay-Per-Click (PPC)
Paid online advertising strategy

A digital advertising model where advertisers pay a fee each time their ad is clicked.

Personalisation
Tailoring content to individuals

Adjusting content to resonate with individual users, based on their cultural background and preferences.

Public Relations
Managing cultural reputation

Engaging with the media and public to present a brand positively within a cultural context.

Q
Qualitative Research
Exploratory research

Gathering non-numerical insights, often about cultural nuances, through methods like interviews and observations.

Quality Score
Rating in digital advertising

A metric used in PPC advertising that measures the relevance and quality of ads, keywords, and landing pages.

Quantitative Research
Data-based research

Research methods that focus on gathering numerical data to understand cultural trends and preferences.

R
Responsive Design
Adaptable online design

Web design that ensures content looks good and functions well on all devices, considering cultural user preferences.

Retargeting
Marketing to past visitors

Displaying ads to users who previously interacted with content, ensuring continued cultural relevance.

ROI (Return on Investment)
Measure of profitability

Calculating the return on investment from culturally-tailored marketing campaigns and strategies.

S
Search Engine Marketing (SEM)
Online visibility strategy

Techniques to increase visibility on search engines, tailored to keywords and terms relevant to a cultural audience.

Sentiment Analysis
Gauging public opinion

Using data analysis tools to understand the public’s feelings towards an influencer marketing campaign, cultural marketing campaign or product.

Social Media Management
Handling online platforms

Overseeing a brand’s presence on social platforms, ensuring content and interactions are culturally appropriate.

T
Testimonials
Customer endorsements

Positive reviews or endorsements from members of a cultural audience, used to build trust and credibility.

Translation
Converting language

Accurately translating content to ensure cultural relevance and understanding, beyond just literal conversion.

Trendspotting
Identifying emerging trends

Recognising and leveraging new cultural or societal trends for timely and relevant marketing.

U
Upselling
Encouraging a higher purchase

Techniques to encourage a customer to buy a more expensive item or add-on, aligned with their cultural preferences.

User Experience (UX)
Enhancing online interactions

Designing digital platforms to ensure they are intuitive and culturally relevant for the target audience.

User-Generated Content (UGC)
Content from customers

Encouraging users to produce content that’s culturally relevant, which can be used in marketing efforts.

V
Value Proposition
Unique selling point

Clearly outlining what makes a product/service uniquely valuable, especially in a cultural context.

Viral Marketing
Content that spreads rapidly

Creating marketing content that resonates so deeply, it gets widely shared and talked about.

Visual Storytelling
Using visuals to tell a story

Creating a narrative using images, videos, or graphics, ensuring it aligns with cultural values and traditions.

W
Web Analytics
Online data analysis

Analysing user interactions on websites and apps to gather insights into user behavior.

Webinar
Online seminar

A digital presentation or workshop that caters to a specific cultural audience, sharing relevant insights or information.

Word of Mouth (WOM)
Referrals from individuals

Leveraging positive feedback from individuals within a culture to organically promote a brand or product.

X
X-Factor
Unique, distinguishing quality

The unique trait or factor that sets a marketing strategy or campaign apart, especially in a cultural context.

Y
Yield Management
Optimizing returns

Adjusting prices and promotional strategies based on cultural demand fluctuations to maximize profits.

Yield Optimization
Maximizing returns

Strategies to ensure the highest possible return, especially in ad campaigns targeting specific cultural groups.

Youth Marketing
Targeting younger generations

Tailoring marketing strategies to resonate with younger audiences, considering their societal and cultural values.

Z
Zeitgeist Analysis
Cultural trend analysis

Identifying and understanding current cultural trends and moods to make marketing strategies timely.

ZMOT (Zero Moment of Truth)
Consumer's online research phase

The moment when a consumer researches a product online before making a purchase, often influenced by cultural factors.

1
2
3
4
5
6
7
8
9
0